gb bajee's Privacy Policy

1 Introduction and Scope of Application

gb bajee takes user privacy very seriously. This Privacy Policy applies to all individuals who use any service provided through the gb bajee platform — including website visitors, registered members, and anyone who contacts us in any way.

The terms set out in this policy are consistent with and complementary to gb bajee's overall Terms and Conditions. You are requested to read this policy carefully before using our services. If you do not agree with this policy, you should refrain from using our platform.

gb bajee provides services exclusively to individuals aged 21 or above. We do not knowingly collect personal information from minors.

2 What Information We Collect

gb bajee collects only the information necessary to provide its services. This information is gathered in two main ways: information you provide directly, and information collected automatically.

2.1 Information You Provide Directly

The information you provide during account registration and while using our services includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bangladeshi National ID card or passport details (for identity verification)
• Bank account or mobile wallet details (bKash, Nagad, Rocket, Upay, etc.) — for transaction purposes
• Residential address
• Any information provided when contacting us via live chat or email

2.2 Information Collected Automatically

When you use our website, certain information is collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device model
• Which pages of the website were visited and how long was spent on them
• Referral source (how you arrived at our site)
• Information collected through cookies and similar tracking technologies

3 Purpose of Using Your Information

gb bajee uses collected information only for legitimate and necessary purposes. We never sell your information to third parties.

3.1 Primary Use

• Creating, managing, and verifying accounts
• Processing all financial transactions including deposits and withdrawals
• Providing gaming services and bonuses
• Providing customer support via live chat and email
• Sending important account-related notifications

3.2 Security and Protection

• Preventing fraud, money laundering, and unauthorised access
• Monitoring user activity in line with responsible gaming guidelines
• Ensuring compliance with applicable laws and regulations

3.3 Service Improvement

• Improving website performance and user experience
• Planning new products and features
• Producing analysis and statistics (without personally identifiable information)

4 Sharing and Disclosure of Information

gb bajee may share your personal information with third parties in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and technical infrastructure management. These partners receive only the information necessary for their specific tasks and are required to follow the same privacy standards.

4.2 Legal Obligations

If disclosure of information is required by a court order, direction from a government or regulatory authority, or applicable law, gb bajee is obliged to comply. In such cases, we provide only the minimum information necessary.

4.3 What We Never Do

• Sell your information to marketing or advertising agencies
• Share information for marketing purposes without your consent
• Disclose your identity document details to anyone who does not need them

5 Data Retention and Duration

gb bajee retains your information only for as long as it is needed to provide services or to fulfil legal obligations.

Even after an account is closed, financial transaction records and identity verification information may be retained for the period required by applicable law. Once that period expires, the information is securely deleted or anonymised.

6 Data Security Measures

gb bajee implements modern technical and administrative measures to ensure the security of your information:

• All data transmission secured through SSL (Secure Socket Layer) encryption
• Sensitive information (passwords, payment details) stored in encrypted form
• Regular security audits and vulnerability testing
• Strict access controls — only authorised staff can access the information they need
• Two-factor verification (OTP) system

Although we make every effort to ensure maximum security, no digital system is completely impenetrable. You are therefore also responsible for keeping your account password and login details secure.

7 Cookies and Tracking Technologies

The gb bajee website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

7.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, security verification, and core site functions.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Used to understand which parts of the website are used most — without any personal identification.

You can manage cookies from your browser settings. However, disabling essential cookies may cause some core features of the site to stop working.

8 Your Rights and Controls

As a gb bajee user, you have certain important rights over your own information:

8.1 Accessing and Correcting Your Information

You can log in to your account at any time to view and update your information. If any information appears to be incorrect, you can contact our support team to have it corrected.

8.2 Request to Delete Your Information

Under certain conditions, you may request the deletion of your account and associated information. However, financial transaction records and information covered by legal obligations may not be possible to delete on request.

8.3 Opting Out of Marketing Communications

If you do not wish to receive promotional messages, you can opt out at any time — by using the unsubscribe link in emails or by informing our support team.

9 Responsible Gaming and Privacy

As part of its commitment to responsible gaming, gb bajee monitors user gaming behaviour. This monitoring is not for any negative purpose — rather, it is done to identify patterns of excessive betting and to provide active support where needed.

Information collected through this process is used solely for the protection of the user and is not shared with third parties.

10 Protection of Minors

gb bajee's services are intended solely for individuals aged 21 or above. We do not collect personal information from minors under any circumstances. If we are informed that we hold information belonging to a minor, steps will be taken to delete it immediately and the associated account will be closed.

If you suspect that a minor is using our platform, please notify our support team immediately.

11 Policy Changes

gb bajee reserves the right to revise or update this privacy policy at any time. If any significant changes are made, we will post a notice on the website and may also notify you by email at your registered address.

Continued use of our services after any changes will be taken as your agreement to the updated policy. You are therefore advised to check this page regularly.

12 Contact and Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:

• Directly through the website's live chat (available 24/7)
• Email: [email protected]

Our support team is available in both Bangla and English, seven days a week, 24 hours a day, to resolve any questions you may have. Privacy-related matters are handled with the highest priority.

To learn more about our services, visit the About Us page, or go to the FAQ page for answers to common questions.